Roadmap
| Quarter | Feature | Status | Description |
|---|---|---|---|
| Q4 2023 | FastAPI Refactor |  |
Refactored to an all-components-in-one-repo codebase |
| Embeddings-based search | |
Match user questions to content in the database using embeddings | |
| Q1 2024 | RAG responses | |
Craft a custom response to the question using LLM based on retrieved content in the database |
| Guardrails | |
Keep LLM responses friendly and strictly context-based | |
| Q2 2024 | Message Triaging | |
Tag user messages with intents & flag urgency |
| Multi-user with Google log-in | |
You can now have 1 AAQ deployment with multiple users, each with their own content DB | |
| Support for Turn.io, Glific integration | |
Add AAQ to popular chat flow builders in social sector, like Turn.io and Glific | |
| Content Tags | |
Add tags to your content for easy browsing (and more to come!) | |
| Q3 2024 | Analytics for Feedback and Content |  |
See content use, questions that receive poor feedback, missing content, and more |
| Voice notes support | |
Automatic Speech Recognition for audio message to content matching | |
| Multi-turn chat |  |
Refine or clarify user question through conversation. | |
| Engineering Dashboard | |
Monitor uptime, response rates, throughput HTTP response codes | |
| Q4 2024 | Personalization and contextualization | |
Use contextual information to improve responses |
| Multimedia content | |
Respond with not just text but images and audio as well. | |
| A/B Testing | |
Test and decide content that works better for users |
Key
: Completed
: Under development
: Queued : Yet to be scoped
Beyond 2024
- Multi-tenant architecture
- User configurable Guardrails (in Admin app)
- Feedback-based model/LLM fine tuning
- Safety tests, fairness reports and ethical reviews